# Daktela MCP Server

> An MCP server for Daktela that connects MCP clients to Daktela’s cloud-based CCaaS omnichannel contact center features through the Pipedream MCP platform.

- **URL:** https://mcp.pipedream.com/app/daktela
- **Category:** Messaging MCP Servers
- **Tags:** contact-center, omnichannel, ccaas
- **Updated:** 2025-12-31 18:47
- **Canonical page:** https://mcpserver.ever.works/items/daktela-mcp-server

## Details

# Daktela MCP Server

**Category:** Messaging MCP Servers  
**Brand:** Daktela  
**Slug:** daktela-mcp-server  
**Website:** https://mcp.pipedream.com/app/daktela

## Overview
Daktela MCP Server is an MCP server that connects MCP-compatible clients to Daktela’s cloud-based CCaaS (Contact Center as a Service) omnichannel contact center capabilities via the Pipedream MCP platform. It provides a static MCP endpoint that can be integrated with various chat or MCP client applications.

## MCP Server Endpoint
- **Base MCP server URL:** `https://mcp.pipedream.net/v2`
- This static URL is used by all supported MCP clients.
- Authentication is performed when adding the server within each client/application.

## Features
- **MCP server for Daktela**
  - Exposes Daktela functionality through the Model Context Protocol (MCP).
  - Designed for use with MCP-compatible chat clients and tools.

- **Integration with Daktela CCaaS**
  - Connects to Daktela’s cloud-based contact center platform.
  - Targets omnichannel contact center use cases (e.g., multiple communication channels managed through Daktela’s CCaaS backend).

- **Hosted on Pipedream MCP platform**
  - Operates through the Pipedream MCP infrastructure.
  - Uses a single, shared static MCP server URL for all clients.

- **Client-agnostic connection**
  - The same MCP URL is used regardless of the specific MCP client.
  - Configuration is handled per client (e.g., adding the server URL and setting authentication).

- **Configuration resources**
  - Documentation and setup instructions are available via the Pipedream MCP Configuration page.

## Usage
1. **Copy MCP server URL:** `https://mcp.pipedream.net/v2`.
2. **Add to your MCP-compatible app or chat client:**
   - Use the URL as the MCP server endpoint.
   - Complete authentication within the client when prompted.
3. **Refer to configuration docs:**
   - Check the Pipedream MCP Configuration page for client-specific setup steps.

## Pricing
No pricing information is provided in the available content.

## Tags
- contact-center  
- omnichannel  
- ccaas

---

_This Markdown mirror is generated by Ever Works for AI agents. The canonical HTML page is at https://mcpserver.ever.works/items/daktela-mcp-server._